Effective Date: 01 January 2026
MentifyX (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
- Name, email address, phone number, and profile photo
- Account credentials (username and password)
- Payment information for mentorship sessions or marketplace purchases
- Government-issued ID and proof of address (for mentor verification / KYC)
- Profile information including trading experience, goals, and bio
b. Automatically Collected Information
- Device information (model, OS version, unique device ID)
- Usage data (pages visited, interactions, session duration)
- IP address, location data, and analytics from your device
c. Content You Share
- Posts, messages, images, charts, and videos uploaded to MentifyX feeds, communities, or marketplaces
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Services
- Verify mentor identities and track record
- Process payments and transactions securely
- Enable communication between mentors and mentees
- Personalize your experience and recommend mentors, communities, or content
- Enforce our Terms of Service and prevent fraudulent activity
- Comply with legal obligations and regulatory requirements
- Conduct research and analytics to improve platform performance
3. How We Share Your Information
We do not sell or rent your personal information. We may share information with:
- Service providers: Payment processors, cloud hosting providers, and analytics services
- Legal authorities: When required by law or to prevent fraud or illegal activity
- Business transfers: If MentifyX is merged, acquired, or sold, relevant data may be transferred under confidentiality obligations
Mentor profiles and activity (bio, expertise, ratings) will be publicly visible to other users for matching and community engagement purposes.
4. Security of Your Information
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encrypted storage and transmission of sensitive data
- Secure authentication processes
- Regular system monitoring and audits
While we strive to protect your information, no method of transmission or storage is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent to the processing of your data
- Opt out of marketing communications
- Request restrictions on certain processing activities
To exercise these rights, please contact us at [support@mentifyx.com].
6. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a child without parental consent, we will take steps to delete it promptly.
7. Third-Party Services
MentifyX may integrate with third-party services such as:
- Payment processors (Paystack, Flutterwave, Binance Pay)
- KYC providers for mentor verification
- Broker APIs for trading proof verification
These third-party services have their own privacy policies, and we encourage you to review them.
8. Cookies and Analytics
We may use cookies, SDKs, and other tracking technologies to:
- Understand app usage and performance
- Personalize content and recommendations
- Measure engagement and marketing effectiveness
You can manage your preferences in your device or browser settings.
9. Changes to This Privacy Policy
MentifyX may update this Privacy Policy periodically. Any changes will be posted with an updated “Effective Date.” Continued use of our Services after changes signifies your acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@mentifyx.com
Address: Amb. Albert Osakwe House, 1473 Inner Block Street, Central Business District, Abuja
This Privacy Policy is designed to be Google Play compliant and covers KYC, payments, messaging, marketplace, and community features.
If you want, I can also draft a shorter, app-store-friendly version (1–2 pages) that you can submit directly in the Google Play console — Google prefers concise versions for mobile apps.
Do you want me to do that?